Day 10 of OpenAI's 12 Days of Mysteries

OpenAI has launched a 1-800 number for ChatGPT, offering 15 minutes of monthly free calls. This move aims to enhance accessibility while eyeing the $32 billion call center market.

December 19, 2024

Ring Ring, AI Calling! OpenAI Launches Revolutionary Phone Service

On the 10th day of OpenAI's "12 Days of Shipmas" event, the company has unveiled an exciting new feature: 1-800-ChatGPT. This innovative service allows users in the U.S. to interact with ChatGPT by calling 1-800-CHATGPT (1-800-242-8478) or messaging via WhatsApp, making AI more accessible than ever.

Key Features of 1-800-ChatGPT

  • Access Methods: Users can initiate a conversation by calling 1-800-CHATGPT (1-800-242-8478) or messaging the same number on WhatsApp from supported countries. Standard carrier fees may apply.

  • Usage Limits: Each user can engage in voice conversations for up to 15 minutes per month for free. There are also daily limits on WhatsApp messages, which may be adjusted based on capacity.

  • Voice Interaction Tips: To enhance the experience, it is recommended to use quieter environments and enable noise isolation features on devices. For iPhone users, activating Voice Isolation mic mode can help minimize background noise.

Limitations

While 1-800-ChatGPT provides a convenient way to communicate, there are some limitations:

  • Text Only on WhatsApp: Currently, WhatsApp messaging supports only text conversations. Features requiring a ChatGPT account, such as image uploads and personalized settings, are not available.

  • Data Retention: Conversations may be stored and reviewed for safety and abuse prevention purposes. Users can request data deletion according to OpenAI's Privacy Policy.

Verification and Support

To ensure that users are indeed messaging ChatGPT, they should check for the verified badge in the WhatsApp chat and confirm the number (1-800-242-8478). If users encounter issues such as unresponsiveness or blocks, they are encouraged to provide feedback or seek help through OpenAI’s support channels.This service represents a significant step in making AI more accessible and user-friendly, allowing individuals to engage with technology in new ways.

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